Chatbot Tools to Increase Your Conversions

Chatbot platforms are trending in this age; it revolutionizes the customer service experience of visitors and increases conversion. But what's the most suitable chatbot for you? Here's a helpful guide on chatbot tools that can help answer the question. Read now!

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ChatBot

ChatBot

ChatBot is a customer service management solution to create, deploy, and track chat bots across channels. It helps businesses create, launch, and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications.

#Chatbots
Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Chatra is a multichannel support platform allowing businesses to chat with customers from one app, desktop or mobile. It enables users to sell more, answer questions, and alleviate concerns to help visitors place an order.

#Chatbots#E-Commerce
Drift

Drift

Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. It helps provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

#Chatbots
Flow XO

Flow XO

Flow XO is a powerful automation product for marketers to quickly and simply build incredible chat bots that help communicate and engage with customers across a wide range of different sites, applications, and social media platforms. It allows users with no technical experience to build sales and marketing workflows on top of their existing cloud applications.

#Chatbots
Freshchat

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and clients on the website, mobile app, or social pages. It helps businesses focus on a continuous and context-driven messaging experience for increased conversion.

#Chatbots
Infobip

Infobip

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers' preferred channels. Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally.

#Chatbots#Email Marketing
Intercom

Intercom

Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey. Intercom’s platform lets businesses track and filter customer data. This data includes conversation history, product usage behavior, past purchases, payment details, etc. Businesses can use these attributes to trigger personalized, automated marketing emails and in-app messages.

#Chatbots
ManyChat

ManyChat

ManyChat helps businesses do marketing, sales and support through Facebook Messenger. It helps businesses create a chatbot in in 5 minutes without coding, can be used for marketing, sales, and support. You can create whole bots with it in their visual Flow Builder and they allow you to create a dozen ways to get people into your Messenger Bot.

#Chatbots
MixPanel

MixPanel

Mixpanel is the most advanced analytics platform for mobile & web. It helps businesses grow by helping them understand how their users behave and use their products by tracking actions people take rather than page views. While most analytics platforms gauge page views, Mixpanel takes a different approach by measuring and analyzing the actions or steps taken by people who enter your system or application.

#Behavior Tracking#Analytics#Chatbots
Mobile Monkey

Mobile Monkey

MobileMonkey unifies Facebook messenger bots, native website chat bots, SMS marketing and live chat in one easy-to-use platform that any business can use to drive more sales around the clock. This tool makes it easy to execute marketing automation without writing a line of code.

#Chatbots#Advertising
Sendinblue

Sendinblue

SendinBlue is a tool that empowers companies to build and grow relationships using email campaigns, sophisticated transactional emails, and SMS messages and sophisticated automation of marketing workflows. It is loaded with features to optimize your processes.

#Personalization#Email Marketing#Landing Pages#Chatbots

What is a chatbot?

A chatbot is a special service programmed, some use artificial intelligence that handles the small problems customers have via a chat interface.

What are the advantages of using chatbots?

Chatbots handles the minor challenges by automating customer support and simply gives your agents more time to work on more complicated problems.

How do chatbots work?

The main component that brought life to chatbot technology is called natural language processing (NLP). Chatbots analyzes and parses the information given to them by the customer.

Should I use chatbots?

If it’s within your budget? I don’t see a reason why not! Billions of people nowadays are using messenger apps more in social networks and would prefer chat services.

How do chatbots affect conversion?

Customers are more comfortable sharing their ideas and queries when they know they are talking to a chatbot as long as it’s responsive and smart enough.

What factors motivate people to use chatbots?

Let’s jump into the following main factors why people prefer to talk with chatbots: Accessibility, Entertainment, Productivity, and because chatbots spark their curiosity.

What are the common simple types of chatbots?

The common simplest forms of chatbots are Weather bot, News bot, and Food bot. Chatbots rely on artificial intelligence and have an automated response to questions so even the simplest chatbots require a lot of work.

What are the common smart types of chatbots?

The common forms of smart chatbots are Life Advice bot, Finance bot, Scheduling bot, and Friend bot. There are more types in this category.

How to use chatbots to increase conversion?

Chatbots does a good job of answering questions and sharing relevant content to customers. The faster the chatbots can respond to customer’s queries the higher the chances of them converting.

How should chatbot interact with customers?

Here are some of the best practices your chatbot should follow: building trust with the customer, onboard with the conversation, humanlike responses as possible.

There you have it. We hope that you will find the best tool that best suits your team and audience! Integrating chatbots into your website can be helpful and entertaining for the visitors. Use them correctly; that’s the best strategy!

We collect the most interesting content around conversion rate optimization. Let us know your best email to receive our favorite pieces weekly in your inbox!